Your Call is VERY Important to Us, Part Deux

Was inspired by the GraphJam.com folks to illustrate my last post [read that for the story behind the graph] in more quantifiable terms…

Have sent this on to them — will see if it gets posted on their site.

Part of their process is to ask for any related YouTube video links. Found this one that REALLY captures my feelings on the whole experience:

How do handle being put on hold? Feel free to leave a comment with any stories of your own, practical advice, creative coping tips, etc. you might have…

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